Microsoft Graph API Migration

Incident Report for Coconut Software US

Resolved

We're marking this incident resolved as data sync has caught up and all systems are running as expected.
Posted Dec 16, 2024 - 16:49 EST

Monitoring

Some of our customers experienced a recent delay with Microsoft Graph migration. These delays impacted the synchronization of your data.

We have identified and resolved the underlying issue, and our systems are now actively catching up on any pending synchronization tasks. During this catch-up period, you may observe some delays in data updates.

Important: To ensure the sync completes as quickly as possible, please avoid initiating any manual resyncs within your applications. Doing so may further slow down the overall process.
Posted Dec 16, 2024 - 11:32 EST
This incident affected: Application.